CISCO CADS Install on Windows 8.1

I had the pleasure to install Cisco Desktop Agent (CAD) on some Windows 8.1 workstations.ย ย  The version of CADS we have and what is out at this time is not compatible with Windows 8.1.ย  Cisco lists compatibility up to Windows 7.ย  Sure enough a regular install failed with a warning box stating this software was not compatible.

I did some quick online research and found an article on how to install CADS on Windows 7, which was then not natively compatible.ย  I took the leap and tried the same thing for Windows 8.1 and voilaโ€ฆsuccess!!ย  Here are the details that I found below: (all Kudos to this siteย  Linked Below!)

Installing Cisco Agent Desktop and Supervisor on Windows 7
http://www.lphelps.com/archives/2010/04/installing-cisco-agent-desktop-and-supervisor-on-windows-7/

  1. The install of both the CAD and CSD are from .MSI files.ย  Copy the two .MSI installers to the Windows 7 machine.
  2. Right-click the MSI file and choose โ€˜Troubleshoot Compatibilityโ€™
  3. Wait for the wizard to give you a suggestion.ย  It should say Windows compatibility mode: Skip Version Check.
  4. Then click โ€˜Start the Programโ€™ button
  5. The installerย will thenย start successfully on Windows 7
  6. If it works correctly, click Next on the Troubleshoot Compatibility Wizard and it will ask you to save the new setting, click Save.

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